
Hongkongers in Britain (HKB) has launched a 2-year Project HAVEN, providing London and UK-wide support for primarily, but not exclusively, Hongkongers who are not protected by the BN(O) visa route. The project aims to:
- Identify un(der)represented, vulnerable and disadvantaged Hongkongers arriving in London/UK who need help, and provide casework, signposting and wellbeing support;
- Educate Hongkongers on UK’s asylum policy and their rights when/before they arrive in the UK, to avoid them becoming potentially undocumented migrants;
- Develop a local support and advice network for this group of Hongkongers in collaboration with community groups and services.
We recruited a Casework, Signposting and Wellbeing Support Officer to carry out Project HAVEN’s “WISER” services who is accessible on-site in our office, by phone and online:
1. Wellbeing, Information, Signposting, Enquiries/Casework Service:
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Provide tailor-made, non-legal advice and casework assistance to service-users fleeing persecution and seeking protection in London/UK;
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Provide service-users with accurate and reliable information; explore, discuss and evaluate options with them to facilitate their arrival; address their concerns and allow them to make informed decisions;
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Signpost service-users in the right direction as they may require assistance on specialist and non-specialist advice related issues.
2. Referral Service:
- Assist service-users to learn about and access other relevant and specific services or specialist/professional advice provisions, including but not limited to mental-health support professionals, faith and community support groups;
- Refer asylum-seeking cases and service-users seeking immigration details to professional legal advice.
Project funded by: Trust for London
Project in collaboration with: Hackney Chinese Community Services
Contact:
Casework, Signposting and Wellbeing Support Officer
John Leung
Email: john.leung@hongkongers.org.uk
Hotline: +44 (0) 7738 868 455 (For office appointment bookings and casework enquiries only)
Working Hours:
Monday-Friday 10:00-17:00,
occasionally on weekends (Please call in advance to check)
Office location:
Hongkongers in Britain,
Living Space, 1 Coral Street, Waterloo, London SE1 7BE
(Please call before all visits, advanced appointments must be made)