SMP & UK-Wide Outreach Coordinator

Job Description

Number of vacancies: 1 x full-time

Reports to: Project Manager

Position & Project Duration: 5.5 months fixed-term (mid-Jan
 2022 to mid-Jun 2022) – position only confirmed in Jan 2022 pending funding results.

Working location: home office

Working hours: 37.5h/week, flexible working times

Expected salary: £2200/month, for 5.5 months


  1. Establish and maintain close communication and liaison with 12 SMP representatives*, proactively sharing information and best practices

  2. Organise, lead engagement and chair a monthly online UK-wide Townhall with 12 SMP representatives, organising in conjunction with SMP representatives, prepare Townhall meeting conclusions

  3. Attend online meetings with Project Manager to prepare briefing on updates of 12 regions and UK-wide Townhall conclusions to HKB Directors and DLUHC

  4. Supervise the organisation of 12 regional BN(O) forums carried out by the regional outreach coordinators; liaise with them to collect feedback, best practices and headline conclusions from each forum, and share/brief such regional findings in the UK-wide Townhall

  5. Supervise, and if necessary, provide support, towards community activities organised by regional outreach coordinators in 12 regions  

  6. Use results/findings from HKB’s surveys (e.g. BN(O)s’ preferred UK arrival destinations distribution etc.), to share and inform SMP representatives

  7. Reach out to other ethnic minority groups to establish and maintain relations, share and learn best practices that can be brought to UK-wide Townhall when appropriate


*SMP = Strategic Migration Partnerships, which host the welcoming hubs for BN(O)s in 12 regions across the UK, who have hired/are hiring BN(O) Coordinators



Person Specifications


Essential qualifications:

  • Educated to Degree level or above


Essential skills and qualities:

  • Project Management and Leadership Skills

  • Very good fluency and confidence in spoken and written English

  • Very strong interpersonal, communication and drafting skills

  • Strong understanding and sensitivity of UK’s policies towards Hongkongers since July 2020

  • Understanding and sensitivity of the needs, issues and challenges of Hong Kong arrivals in UK

  • Ability to lead and summarise group discussions

  • Ability to effectively collaborate and engage with large number of colleagues and partners/stakeholders internally and externally

  • Ability to work independently, flexibly, calmly, and take on challenges with a positive attitude

  • Ability to initiate/self-start and solve problems

  • Ability to organise, develop work plans and schedules, meet deadlines and prioritise, work well under pressure

  • Ability to take and explain detailed, accurate information

  • Ability to provide regular project updates to various stakeholders on progress and make timely adjustments where necessary

  • Ability to provide end-of-project detailed reports on goals met, outcomes achieved

  • Good IT literacy

  • Experience in using various social media platforms (e.g. Facebook, Twitter, Telegram, Signal)


Desirable experience and knowledge in:

  • Writing, implementing and/or designing public policy

  • Knowledge and experience in engaging and liaising with governments and civil society actors

  • Fluency in Cantonese

  • Line-management

  • Working on large-scale projects

  • Working in community engagement activities

  • Managing or working in projects in full cycles

  • Working in multi-cultural projects and environments

  • Good practices and methodologies in project management

  • Interest in developing a career in UK public policy


Application Process

Please submit a Cover Letter in English in no more than 1 page and a CV to 

before Tuesday 18th January 23:59 UK Time, stating the applied vacancy in the title of the email.

If applying for more than one post, please send one email per each post.

Only shortlisted candidates will be notified for the follow-up with online interview(s).

Please note: successful candidates must be able to take up their roles before 24th Jan 2022.


Equal opportunities:

HKB is working towards equality and has policies relating to the equality of opportunity in employment and service delivery. All staff are expected to comply with these policies.


No job applicant or employee receives less than favourable treatment on the grounds of sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation, gender identity or other legally protected characteristics and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable.


Health and Safety:

All staff have responsibility to maintain the health and safety of themselves and others within the performance of their duties in accordance with HKB health and safety policies and to undertake specific health and safety responsibilities as necessary.


Note: This job description will be reviewed from time to time or as necessary and may be amended to meet the changing needs and priorities of the project or organisation. The content is subject to periodic review.